Terms of Use — WaterScore

Use of Data

All water quality information provided on WaterScore is for general informational purposes only. WaterScore data, scores, and ratings are not intended to constitute medical advice, safety advice, health recommendations, or professional guidance of any kind.

You should not rely solely on WaterScore data to make decisions about your health, safety, or the suitability of your tap water for drinking or any other purpose. If you have concerns about your water quality or health, consult your local water utility, a qualified health professional, or the relevant government authority.

Important Disclaimer

WaterScore data is informational only and should not replace official utility advice.

Water quality data displayed on this website is sourced from reports published by Australian water utilities. This data reflects conditions at the time of utility testing and reporting, and may not reflect real-time water conditions at your tap. Actual water quality can vary due to factors including local plumbing, seasonal changes, infrastructure works, and distance from treatment plants.

For the most current and accurate information about your water supply, always contact your local water utility directly.

Data Accuracy and Limitations

While we make every reasonable effort to ensure the accuracy of data on WaterScore, we do not warrant or guarantee that the information is complete, accurate, current, or error-free. Water quality data is sourced from publicly available utility reports and is subject to the following limitations:

Data is typically updated on a quarterly or annual basis when utilities publish new reports, and may not reflect current conditions.
Utility reports may contain errors or omissions that are outside our control.
Our scoring methodology involves interpretation and aggregation of raw data, which necessarily involves simplification.
Coverage may not extend to all suburbs, postcodes, or water supply zones in Australia.

Intellectual Property

All content on WaterScore — including text, graphics, logos, scoring methodology, data presentations, and website design — is the intellectual property of WaterScore or its licensors, unless otherwise stated. You may not reproduce, distribute, modify, or republish any content from this website without prior written permission, except for:

Personal, non-commercial use such as viewing and printing pages for your own reference.
Sharing links to WaterScore pages on social media or other platforms.
Brief quotations with appropriate attribution and a link back to the source page.

The underlying water quality data sourced from utility reports remains subject to the copyright and licensing terms of the respective utilities and government bodies that published it.

Limitation of Liability

To the maximum extent permitted by Australian law, WaterScore and its operators shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with:

Your use of, or inability to use, this website or its content.
Any reliance you place on water quality data, scores, or information provided on this website.
Any errors, omissions, or inaccuracies in the data or content.
Any decisions made or actions taken based on information found on this website.
Any interruption or cessation of the website or its services.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law, including liability for guarantees under the Competition and Consumer Act 2010 (Cth).

Affiliate Links Disclosure

WaterScore may contain affiliate links to third-party products and services, including water filters and related equipment. When you click on an affiliate link and make a purchase, we may receive a commission from the retailer at no additional cost to you.

Affiliate partnerships do not influence our water quality scores, suburb rankings, or editorial content. Our scores are calculated solely from utility-reported data using our published methodology. Affiliate links are clearly identified where they appear on the site.

We are not responsible for the products, services, content, or privacy practices of third-party websites linked from WaterScore. You access third-party websites at your own risk and should review their terms and policies independently.

Governing Law

These terms of use are governed by and construed in accordance with the laws of the Commonwealth of Australia. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Changes to These Terms

We may update these terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of WaterScore after changes are published constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these terms of use, please contact us via our About page.