South East Water

Victoria · Melbourne South-East

Current data · 2023-24 annual report

Avg. Quality Score

Overview

South East Water is one of three retail water companies serving metropolitan Melbourne, providing drinking water and sewerage services to around 1.8 million people across Melbourne’s south-eastern suburbs. The utility operates in an area stretching from Port Melbourne through to the Mornington Peninsula and east to the Yarra Ranges foothills.

History and Formation

South East Water was established in 1995 as part of a major restructure of Melbourne’s water industry. Before this, water services in the region were managed by a combination of the former Melbourne and Metropolitan Board of Works (MMBW) and local water boards. The restructure separated the wholesale and retail functions of Melbourne’s water system, creating three retail water companies — South East Water, Yarra Valley Water, and City West Water — with Melbourne Water retaining the wholesale supply role.

Service Area

The utility serves approximately 930,000 properties across a service area of about 3,640 square kilometres. The area covers 19 local government areas, including Casey, Greater Dandenong, Frankston, Kingston, Monash, and the Mornington Peninsula. The service area includes a mix of established suburban areas, new growth corridors around Cranbourne and Clyde, and semi-rural communities on the Mornington Peninsula.

Water Supply

South East Water purchases treated drinking water from Melbourne Water, the wholesale supplier. Melbourne Water treats water from its protected catchment reservoirs and the Victorian Desalination Plant and delivers it through a transfer system to the three retailers. South East Water then manages the local distribution network that delivers water to customers.

The water supplied to South East Water’s customers primarily originates from the Thomson, Upper Yarra, Maroondah, and Silvan reservoir catchments in Victoria’s Central Highlands. These are largely closed, forested catchments that produce high-quality source water. A portion of supply also comes from the Victorian Desalination Plant at Wonthaggi when ordered by the state government.

Distribution Network

South East Water manages approximately 9,800 kilometres of water mains and 9,400 kilometres of sewerage pipes. The network includes 113 reservoirs and tanks, 89 water pump stations, and 135 sewage pump stations. Given the topography of the service area, which ranges from sea level to elevated areas in the Dandenong Ranges, the distribution system is divided into multiple pressure zones.

Water Quality

As a retail distributor, South East Water monitors water quality throughout its distribution network to ensure compliance with the Australian Drinking Water Guidelines. The utility works closely with Melbourne Water, which manages catchment-to-tap quality assurance. South East Water tests for a range of parameters at customer taps and throughout the network, including microbial indicators, disinfectant residuals, pH, and turbidity. The results are reported annually and published online.

Melbourne’s water supply is generally recognised for its high quality, with low turbidity, low hardness, and consistent chemical characteristics owing to the protected catchment sources.

Recent Projects

South East Water has invested in programs to improve the liveability of Melbourne’s south-east, including water-sensitive urban design, recycled water schemes, and sewer network upgrades. The utility has developed recycled water supply systems in new housing estates and has undertaken substantial sewer augmentation to reduce the risk of spills during wet weather. Digital metering trials and smart network monitoring are also underway to improve leak detection and water efficiency.

Key Facts

Population Served
1,800,000
Treatment Plants
0 (wholesale supply from Melbourne Water)
Source Water
Surface water, Desalination (via Melbourne Water)
Suburbs Covered
384

Suburbs Served

384

Avg. Hardness

16.1 mg/L
Good

Avg. pH

7.4
Good

Avg. Fluoride

0.8 mg/L
Good

Utility overview

State
Victoria (VIC)
Service Area
Melbourne South-East

Supply zones

65 supply zones operated by South East Water

Carrum Downs

Karingal

1 suburb

Mount Martha

Officer

Suburbs served by South East Water

384 suburbs with water quality data

Aberfeldy

VIC

Ada

VIC

Adams Estate

VIC

Albert Park

VIC

Allambee

VIC

Allambee Reserve

VIC

Amor

VIC

Arawata

VIC

Arthurs Seat

VIC

Aspendale

VIC

Aspendale Gardens

VIC

Athlone

VIC

Balaclava

VIC

Balnarring

VIC

Balnarring Beach

VIC

Baw Baw

VIC

Baxter

VIC

Bayles

VIC

Bayswater

VIC

Beaconsfield

VIC

Beaconsfield Upper

VIC

Beaumaris

VIC

Beenak

VIC

Belgrave

VIC

Belgrave Heights

VIC

Belgrave South

VIC

Bellview

VIC

Belvedere Park

VIC

Bena

VIC

Bentleigh

VIC

Bentleigh East

VIC

Berwick

VIC

Bittern

VIC

Bittern West

VIC

Black Rock

VIC

Black Rock North

VIC

Blairgowrie

VIC

Blind Bight

VIC

Bona Vista

VIC

Bonbeach

VIC

Boneo

VIC

Boola

VIC

Booran Road Po

VIC

Boronia

VIC

Botanic Ridge

VIC

Braeside

VIC

Brandon Park

VIC

Brandy Creek

VIC

Bravington

VIC

Brighton

VIC

Brighton East

VIC

Brighton North

VIC

Brighton Road

VIC

Buln Buln

VIC

Buln Buln East

VIC

Bunyip

VIC

Bunyip North

VIC

Caldermeade

VIC

Cannons Creek

VIC

Cape Schanck

VIC

Capel Sound

VIC

Cardinia

VIC

Caringal

VIC

Carnegie

VIC

Carrum

VIC

Carrum Downs

VIC

Catani

VIC

Caulfield

VIC

Caulfield East

VIC

Caulfield Junction

VIC

Caulfield North

VIC

Caulfield South

VIC

Central Park

VIC

Centreville

VIC

Chadstone Centre

VIC

Chelsea

VIC

Chelsea Heights

VIC

Cheltenham

VIC

Cheltenham East

VIC

Cheltenham North

VIC

Childers

VIC

Clarinda

VIC

Clayton South

VIC

Clematis

VIC

Cloverlea

VIC

Clyde

VIC

Clyde North

VIC

Coalville

VIC

Coatesville

VIC

Coopers Creek

VIC

Cora Lynn

VIC

Corinella

VIC

Coronet Bay

VIC

Cranbourne

VIC

Cranbourne East

VIC

Cranbourne North

VIC

Cranbourne South

VIC

Cranbourne West

VIC

Crib Point

VIC

Cromer

VIC

Crossover

VIC

Dalmore

VIC

Dandenong

VIC

Dandenong East

VIC

Dandenong North

VIC

Darling

VIC

Darling South

VIC

Darnum

VIC

Dendy

VIC

Devon Meadows

VIC

Dewhurst

VIC

Dingley Village

VIC

Doveton

VIC

Dromana

VIC

Drouin

VIC

Drouin East

VIC

Drouin South

VIC

Drouin West

VIC

Dunearn

VIC

Edithvale

VIC

Ellinbank

VIC

Elsternwick

VIC

Elwood

VIC

Endeavour Hills

VIC

Erica

VIC

Eumemmerring

VIC

Fairbank

VIC

Ferndale

VIC

Ferntree Gully

VIC

Fingal

VIC

Five Ways

VIC

Fiveways

VIC

Flinders

VIC

Flinders Naval Depot

VIC

Fountain Gate

VIC

Frankston

VIC

Frankston East

VIC

Frankston Heights

VIC

Frankston North

VIC

Frankston South

VIC

Fumina

VIC

Fumina South

VIC

Gainsborough

VIC

Garden City

VIC

Gardenvale

VIC

Garfield

VIC

Garfield North

VIC

Gentle Annie

VIC

Gilderoy

VIC

Gladysdale

VIC

Glen Huntly

VIC

Grantville

VIC

Guys Hill

VIC

Hallam

VIC

Hallora

VIC

Hampton

VIC

Hampton East

VIC

Hampton North

VIC

Hampton Park

VIC

Harkaway

VIC

Hastings

VIC

Heath Hill

VIC

Heatherton

VIC

Highett

VIC

Hill End

VIC

HMAS Cerberus

VIC

Hoddles Creek

VIC

Holmesglen

VIC

Hopetoun Gardens

VIC

Hughesdale

VIC

Huntingdale

VIC

Icy Creek

VIC

Iona

VIC

Jacob Creek

VIC

Jam Jerrup

VIC

Jeetho

VIC

Jericho

VIC

Jindivick

VIC

Jordanville

VIC

Jumbunna

VIC

Junction Village

VIC

Kardella

VIC

Kardella South

VIC

Karingal

VIC

Karingal Centre

VIC

Keysborough

VIC

Knox City Centre

VIC

Knoxfield

VIC

Kongwak

VIC

Koo Wee Rup

VIC

Koo Wee Rup North

VIC

Korumburra

VIC

Korumburra South

VIC

Krowera

VIC

Kunyung

VIC

Labertouche

VIC

Lang Lang

VIC

Lang Lang East

VIC

Langwarrin

VIC

Langwarrin South

VIC

Lardner

VIC

Lillico

VIC

Limonite

VIC

Loch

VIC

Loch Valley

VIC

Longwarry

VIC

Longwarry North

VIC

Lynbrook

VIC

Lyndhurst

VIC

Lysterfield

VIC

Lysterfield South

VIC

Main Ridge

VIC

Maryknoll

VIC

McCrae

VIC

Mckinnon

VIC

Mentone

VIC

Mentone East

VIC

Merricks

VIC

Merricks Beach

VIC

Merricks North

VIC

Middle Park

VIC

Modella

VIC

Monomeith

VIC

Moondarra

VIC

Moorabbin

VIC

Moorabbin Airport

VIC

Moorabbin East

VIC

Moorooduc

VIC

Mordialloc

VIC

Mordialloc North

VIC

Mornington

VIC

Mount Burnett

VIC

Mount Eliza

VIC

Mount Martha

VIC

Mountain Gate

VIC

Mountain View

VIC

Moyarra

VIC

Mt Baw Baw

VIC

Murrumbeena

VIC

Nangana

VIC

Nar Nar Goon

VIC

Nar Nar Goon North

VIC

Narracan

VIC

Narre Warren

VIC

Narre Warren East

VIC

Narre Warren North

VIC

Narre Warren South

VIC

Nayook

VIC

Neerim

VIC

Neerim East

VIC

Neerim Junction

VIC

Neerim North

VIC

Neerim South

VIC

Newborough East

VIC

Nilma

VIC

Nilma North

VIC

Noble Park

VIC

Noble Park East

VIC

Noble Park North

VIC

Noojee

VIC

North Road

VIC

Nyora

VIC

Oakleigh South

VIC

Officer

VIC

Officer South

VIC

Ormond

VIC

Osborne

VIC

Outtrim

VIC

Pakenham

VIC

Pakenham South

VIC

Pakenham Upper

VIC

Parkdale

VIC

Patterson

VIC

Patterson Lakes

VIC

Pearcedale

VIC

Piedmont

VIC

Pines Forest

VIC

Pinewood

VIC

Pioneer Bay

VIC

Point Leo

VIC

Poowong

VIC

Poowong East

VIC

Poowong North

VIC

Port Melbourne

VIC

Portsea

VIC

Powelltown

VIC

Prahran

VIC

Queensferry

VIC

Ranceby

VIC

Rawson

VIC

Red Hill

VIC

Red Hill South

VIC

Ripplebrook

VIC

Ripponlea

VIC

Rokeby

VIC

Rosebud

VIC

Rosebud Plaza

VIC

Rosebud South

VIC

Rosebud West

VIC

Rowville

VIC

Rye

VIC

Rythdale

VIC

Safety Beach

VIC

Sandhurst

VIC

Sandown Village

VIC

Sandringham

VIC

Scoresby

VIC

Seaford

VIC

Seaview

VIC

Selby

VIC

Shady Creek

VIC

Shoreham

VIC

Skye

VIC

Somers

VIC

Somerville

VIC

Sorrento

VIC

South Melbourne

VIC

South Melbourne Dc

VIC

South Yarra

VIC

Southbank

VIC

Southland Centre

VIC

Springvale

VIC

Springvale South

VIC

St Andrews Beach

VIC

St Kilda

VIC

St Kilda East

VIC

St Kilda South

VIC

St Kilda West

VIC

Strzelecki

VIC

Studfield

VIC

Syndal

VIC

Tanjil

VIC

Tanjil Bren

VIC

Tanjil South

VIC

Tarago

VIC

Tarwin East

VIC

Tecoma

VIC

Tenby Point

VIC

Tetoora Road

VIC

Thalloo

VIC

Thaloo

VIC

The Basin

VIC

The Gurdies

VIC

Thorpdale

VIC

Thorpdale South

VIC

Three Bridges

VIC

Tonimbuk

VIC

Toombon

VIC

Tooradin

VIC

Toorongo

VIC

Tootgarook

VIC

Torwood

VIC

Trafalgar

VIC

Trafalgar East

VIC

Trafalgar South

VIC

Trida

VIC

Tuerong

VIC

Tyabb

VIC

Tynong

VIC

Tynong North

VIC

Upper Ferntree Gully

VIC

Upwey

VIC

Vervale

VIC

Vesper

VIC

Walhalla

VIC

Wantirna

VIC

Wantirna South

VIC

Warneet

VIC

Warragul

VIC

Warragul South

VIC

Warragul West

VIC

Waterways

VIC

Wattletree Road Po

VIC

Waverley Gardens

VIC

Were Street Po

VIC

Westbury

VIC

Whitelaw

VIC

Willow Grove

VIC

Windsor

VIC

Wishart

VIC

Woodleigh

VIC

Yannathan

VIC

Yarragon

VIC

Yarragon South

VIC

Disclaimer: Information on this page is for general informational purposes only and does not constitute medical advice or professional guidance. Data is sourced from South East Water (2023-24 annual report). Values shown are based on the most recent published water quality reports and may not reflect real-time conditions at your tap. For specific health concerns, consult a qualified health professional or contact South East Water directly. See our Terms of Use.