Tap Water Quality in The Basin, VIC
Postcode 3154 · Supplied by South East Water via Boronia
Quality Score
About The Basin
The Basin is a suburb of 4,497 residents in Victoria (postcode 3154). The median age is 40. It falls within the Melbourne South-East area. Neighbouring suburbs include Boronia, Upper Ferntree Gully, Ferntree Gully, Upwey.
Most residents own their home with a mortgage (52%), while 36% own outright, while 10% rent. The median household income is $104,988 per year. The top countries of birth for residents are United Kingdom (35%), Germany (12%), and New Zealand (7%).
Tap water in The Basin is supplied by South East Water. South East Water serves Melbourne South-East. The suburb receives water via the Boronia, Bayswater, Ferntree Gully supply zones.
Water quality summary
Based on 2023-24 water quality reports, The Basin achieves a WaterScore of 9.3 out of 10, rated excellent overall. Water hardness measures 11 mg/L, classified as soft. This is gentle on appliances and skin, with minimal limescale buildup expected. The water is fluoridated at 0.77 mg/L, within the recommended range of 0.6–1.1 mg/L for dental health, well under the ADWG maximum of 1.5 mg/L. Chlorine, used for disinfection, measures 0.81 mg/L — well within the ADWG guideline of 5 mg/L. Some residents may notice a slight taste, which can be reduced by refrigerating water or using a carbon filter. Turbidity is 2 NTU, within the ADWG guideline of 5 NTU.
Compare with nearby suburbs: Boronia , Upper Ferntree Gully , Ferntree Gully
Census Data
Suburb snapshot
Population
Median Age
Median Income
Owner-occupied
Recommended filters for The Basin
Products matched to your water profile
BRITA
Marella 2.4L Fridge Water Filter Jug (Maxtra+)
4.7 · 16,095 ratings on Amazon
Ideal for The Basin — removes chlorine taste and odour.
ZeroWater
23-Cup Dispenser (incl. TDS Meter)
4.3 · 27,123 ratings on Amazon
A reliable 23-cup dispenser (incl. tds meter) suitable for The Basin's water profile.
Purewell
8.5L Stainless Steel Gravity System
4.4 · 1,137 ratings on Amazon
Ideal for The Basin — removes chlorine taste and odour.
Comparison
How The Basin compares
Compared to Victoria and national averages
| Metric | The Basin | VIC Avg | National Avg |
|---|---|---|---|
| Hardness | 11 mg/L | 28 mg/L | 85.1 mg/L |
| pH | — | 7.4 | 8.4 |
| Fluoride | 0.77 mg/L | 0.7 mg/L | 0.7 mg/L |
| Chlorine | 0.81 mg/L | — | — |
| Turbidity | 2 NTU | 1.8 NTU | 0.4 NTU |
| TDS | — | — | 275.7 mg/L |
Full Results
Detailed water quality data
All values compared against Australian Drinking Water Guidelines (ADWG)
| Parameter | Value | Unit | ADWG Guideline | Status |
|---|---|---|---|---|
| Manganese | 0.008 | mg/L | < 0.1 | Good |
| Trihalomethanes | 0.059 | mg/L | < 0.25 | Good |
| Fluoride | 0.77 | mg/L | < 1.5 | Good |
| Free Chlorine | 0.81 | mg/L | < 5 | Good |
| Turbidity | 2 | NTU | < 5 | Good |
| Colour | 7.3 | HU | < 15 | Good |
| Iron | 0.06 | mg/L | < 0.3 | Good |
| Lead | 0.001 | mg/L | < 0.01 | Good |
| Copper | 0.006 | mg/L | < 2 | Good |
| Hardness | 11 | mg/L CaCO3 | < 200 | Good |
Safety
Safety assessment
Based on 10 parameters tested, all results fall within Australian Drinking Water Guidelines.
Based on comparison with Australian Drinking Water Guidelines (ADWG)
Explained
What these numbers mean
Soft (11 mg/L)
Water Hardness
Your water is classified as soft, which means minimal limescale buildup on fixtures and appliances. Soap and shampoo will lather easily, and you should notice no drying effects on skin or hair. Hot water systems and kettles are unlikely to suffer scale-related efficiency losses.
Data unavailable
pH Level
pH data is not currently available for The Basin.
Fluoridated
Fluoride
Fluoride at 0.77 mg/L. Within the recommended 0.6–1.1 mg/L range for dental health.
Chlorine
Disinfection
Chlorine measured at 0.81 mg/L, well within the ADWG guideline of 5 mg/L. Used for disinfection to keep water safe. May affect taste slightly — refrigerating water or using a carbon filter can help.
Learn more about these measurements in our water quality glossary — including Hardness , pH , Fluoride , and ADWG guidelines .
Advice
Practical tips for residents
Chlorine Levels Are Low
Chlorine in The Basin measures 0.81 mg/L, which is low. Filling a jug and letting it stand for 30 minutes will reduce any residual taste.
Soft Water Advantage
The Basin's water is soft at 11 mg/L. You can use less soap and detergent, as it lathers easily with softer water.
Fluoride in Your Water
Fluoride measures 0.77 mg/L in The Basin. Australian guidelines allow up to 1.5 mg/L. This is added by utilities to support dental health in the community.
Sediment Filtration
Turbidity is 2 NTU in The Basin. A sediment pre-filter on your main line can help reduce fine particles and improve water clarity at the tap.
Get water quality alerts
We'll email you when The Basin's water data is updated.
FAQ
Frequently asked questions
Is tap water safe to drink in The Basin?
How hard is the water in The Basin?
What water utility supplies The Basin?
Does The Basin water have fluoride?
What is the water quality score for The Basin?
What is the population of The Basin?
Supplier
Water utility
- Utility
- South East Water
- Service Area
- Melbourne South-East
- Supply Zone
- Boronia
- Website
- www.southeastwater.com.au
- Data Source
- South East Water — SEW Annual Water Quality Report 2023 24
Nearby
Nearby suburbs
Same water utility, similar water quality
Similar Quality
Suburbs with similar water quality
Suburbs scoring between 8.3 and 10.0
Utility reports average the grid — not your home
The Basin's water meets ADWG standards at the source, but old pipes, roof tanks, and ageing plumbing can add lead, copper or bacteria before the water reaches your tap. These won't show up in your utility report.
Check your own tap before buying a filter or assuming the suburb average matches your home.
Tetra
EasyStrips 6-in-1 Water Test (100 strips)
4.6 · 8,650 ratings on Amazon
Tests 6 parameters in 60 seconds: hardness, chlorine, pH, nitrate, nitrite, alkalinity. Cheapest way to verify your utility data.
Test my tap →Sponsored Amazon link. Check Amazon for current price and availability.
Heavy Metals
Drinking Water Test Kit (Lead, Copper, Iron, Mercury)
4.2 · 250 ratings on Amazon
20 tests. Detects lead, copper, iron, mercury — the things utility reports miss. Mobile-app results, EPA-standard thresholds.
Check metals kit →Sponsored Amazon link. Check Amazon for current price and availability.
Guides for Melbourne
In-depth articles on the water supply that serves The Basin
Related
Explore more
Related pages for The Basin, VIC
Is tap water safe?
Safety assessment
Water hardness
11 mg/L
Best water filter
Filter recommendations
Victoria water quality
State coverage
South East Water
Water utility
Compare with Boronia
The Basin vs Boronia
Compare with Upper Ferntree Gully
The Basin vs Upper Ferntree Gully
Compare with Ferntree Gully
The Basin vs Ferntree Gully
Disclaimer: The information on this page is for general informational purposes only and does not constitute medical advice, health recommendations, or professional guidance. Water quality data is sourced from South East Water (2023-24 annual report) and reflects conditions at the time of utility testing — it may not reflect real-time water quality at your tap. Actual water quality can vary due to local plumbing, seasonal changes, and distance from the treatment plant. For specific health concerns, consult a qualified health professional. For the most current water quality information, contact your local water utility directly. See our Terms of Use.